Derbyshire Police jobs hotline swamped by 5,000 calls in an hour
Derbyshire Police were swamped with phone calls last night from thousands of people wanting to become officers.
The force is planning to recruit 60 new people and yesterday set up a special phone line to field calls from applicants.
Within the first hour around 5,000 people had called up.
A team of 12 operators were on hand to deal with the calls but many people struggled to get through.
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The force’s head of human resources, Phil Mason, said: “I’m delighted that so many people want to join us in our mission to keep Derbyshire safe.
“I can understand the frustration that many will have felt last night when they failed to get through to speak to someone. We always knew there would be a great demand but we were surprised by just how many people were trying to ring us.”
The lines will be open again tonight and the force says extra staff have been brought in to improve the response.
Each call takes about 10 minutes to process as staff have to find out if the applicant is a suitable candidate. As a result only about 400 calls can be processed while the lines are open.
The special telephone hotline - 0300 122 5999 - will be open again between 4pm – 8pm tonight and during the same times tomorrow.
However when the 750 application packs have been allocated the lines will close and a message will be issued on the hotline and the website.
Potential applicants should not ring the non emergency number 101.