Dust-up over dustbins in Kinder Walk, Derby
PEOPLE living in flats in a Derby courtyard say they only had their cardboard refuse collected once in 13 weeks – until they contacted the Derby Telegraph.
Residents in Kinder Walk claim last Wednesday's collection was only the second in nearly three months.
Derby City Council has denied there was an issue.
A council spokeswoman said: "The bins on Kinder Walk are emptied every two weeks, as per our usual waste collection rounds. The bins were last collected a fortnight ago and are due to be emptied again on March 13."
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But three people living in the 11-home courtyard, run by the council's housing arm, Derby Homes, say there were only infrequent collections since new cardboard bins were introduced in December. They say bin lids would not shut and cardboard was lying on the ground.
On Wednesday, refuse collectors arrived to take away the cardboard.
Residents say they believe this was down to the Derby Telegraph asking the council what was happening.
Pauline Newburn, 68, said: "Wednesday's collection makes two in 13 weeks.
"There had been cardboard sticking out of the bin and lying on the floor.
"It must have been the paper asking questions that made this happen."
Mrs Newburn said the previous collection had also come after residents asked why the cardboard had not been collected.
She said: "I don't know what will happen now because the collections are out of step.
"Next week it's supposed to be the blue bins and the cardboard, so I don't know what they will pick up."
Pamela Ellis, 65, said she had spoken to the man who came to collect the cardboard but was left unsure whether there was now going to be a regular collection.
She said the refuse collector had told her he did not know what would now happen but that he would explain the problem at his office.
Mrs Ellis said: "We've had the new bins since just before Christmas. Nobody told us they were coming.
"This time they've probably collected because they heard from the Derby Telegraph."
Beryl Joyce, 79, said refuse collection was "usually very good" but that there had not been regular cardboard collections.