New post office in heart of Derby to replace two closing branches
A NEW post office will open in the heart of Derby city centre, replacing two branches that are to close.
The Crown Post Office branches in Midland Road and Victoria Street will close in May.
A more “modern” branch will then open in Babington Court, Babington Lane.
The new premises will offer customers the wide range of Post Office services, with longer opening hours and an open plan layout, designed to offer ample space and better access for customers.
There will be ten counter positions, as well as four self-serve “post and go” terminals.
The new branch will also contain two private consultation rooms where customers will be able to seek advice on matters such as mortgages and credit cards.
Nick Carroll, regional manager, said: “Merging these two branches into a new, modern, fully equipped Post Office in newly refurbished premises will secure the long-term viability of Crown Post Office services in Derby City thereby benefiting our customers.
“We understand how important Post Office services are to people in Derby. We want to make it easier for customers to do business with us through opening a new branch in a more central location.”
The move comes as the Midland Road and Victoria Street Crown branches have seen a decline in customers over recent years.
But city councillor Gulfraz Nawaz described the move as nothing but “cost-cutting” at the expense of people in the local community.
Speaking when the proposals were mooted last year, Mr Nawaz said: “I think these plans will affect a lot of people.
“Some people simply wouldn’t be able to make the trip and this facility shouldn’t be taken away.
“The facility has been there for years and I would say is just cost-cutting and saving money at the expense of those people in the local community.”
The new store will offer customers the usual range of Post Office services, with longer opening hours, from 8.30am until 6pm in weekdays – apart from Tuesday, when doors will open at 9am.
Saturday open times will be 9am to 5.30pm. It will be closed on Sundays.