Offensive Twitter user name prompts Derby City Council to change website feed
DERBY City Council is changing its website after a reader complained that swear words were being published on the page.
The authority apologised after someone spotted a username containing an offensive word appear on the page.
The council's homepage displays tweets from the authority's Twitter page.
One of these was a reply to a user with an offensive word in their name which, along with the message, was displayed on the page.
Reader Joel Swain wrote to the council to complain after logging on to pay a parking fine.
He said: "I am offended and disgusted to find this. Both my children and myself viewed this. The council seems very good at issuing tickets for me having been five minutes late but seemingly can't manage the language on its own web page."
The incident comes days after the Derby Telegraph reported that a disgruntled council employee left an e-mail telling people to "**** off" after deciding to quit in protest at her workload.
It is understood thousands of people received the e-mail, at the council and elsewhere.
The council website displays the three most recent tweets from its @DerbyCC Twitter account, including replies to customer questions. The offensive user name was published during a Twitter conversation about snow and gritting.
A council spokeswoman said: "In light of the recent incident, we have decided that replies to tweets in the future will not be visible on our website and we are pursuing a tool for our homepage that will enable us to do this.
"We have apologised to the member of public concerned and we removed the tweet from our home page as soon as it was brought to our attention."