Rams in row over disabled man's season ticket

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Friday, March 01, 2013
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Derby Telegraph

AN ANGRY Derby County supporter has been locked in a three-year battle with the Rams in a row over his disabled son.

Patrick Cooke, of Hilts Cottages, Crich, has been a Derby County season ticket holder for 40 years and has had the same seat at Pride Park ever since the stadium opened.

  1. Patrick Cooke and his son Chris, who has cerebral palsy and autism. Derby County have  told Chris   he can only have a concession-price ticket if he sits in a designated disabled area.

    Patrick Cooke and his son Chris, who has cerebral palsy and autism. Derby County have told Chris he can only have a concession-price ticket if he sits in a designated disabled area.

His son, Chris, who has cerebral palsy and autism, has only recently started to show an interest in football and when the seat next to his father and uncle became available was given a concession-price season ticket in 2009-10.

But the following season Derby County charged Mr Cooke full price for his 37-year-old disabled son to sit in the same seat.

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Mr Cooke said: "When someone with special needs shows an interest in something you want to nurture it.

"Chris has really loved going down to the football matches but doesn't understand why he's been treated like that."

The 67-year-old complained to Derby County and his MP, Patrick McLoughlin, for the increase in the price of Chris's ticket, which cost nearly £200 more.

Tom Glick, chief executive of the club at the time, wrote a letter to Mr McLoughlin which cites the Disability and Discrimination Act and the Equality Act. It said: "Making special accommodations to selected individuals would put the club in breach of those acts.

"The DDA and Equality Act states that the club must be consistent and fair in its approach to the many disabled supporters."

But Mr Cooke, a retired fireman and magistrate, argued that the club's actions have been unfair and inconsistent.

He said his son deserved a discount but also should be allowed to sit with his father and uncle as he requires constant supervision. Mr Cooke said: "Chris can't go to matches on his own, me or his uncle have to take him.

"Derby County seem to think they haven't done anything wrong but I'm extremely upset about this.

"They say they need to be fair and consistent but there's nothing fair and consistent about giving someone something and then taking it away.

"Chris turned around and said to me 'why have Derby County done that to me?'. It's just not on."

A spokesperson for Derby County said: "Upon hearing this long-standing issue that Mr Cooke has experienced at Pride Park Stadium, this is a matter which clearly needs resolving.

"First and foremost, the club will look to make contact with Mr Cooke in the near future to arrange conversation, if he so wishes, between himself and Derby County Disabled Supporters' Club and their chairman, Tim Rees, who happily acts on the behalf of our disabled supporters and has a strong relationship with the club.

"From that point, dialogue can begin to find a resolution to this matter."

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13 Comments

  • Profile image for dianae

    by dianae

    Sunday, March 03 2013, 5:55AM

    “This is a man with disabilities who really needs to sit with someone he knows - he has celebral palsy and autism. His Dad could sit with him in the section reserved for people with disabilities - but could his uncle? Seems that the father is turning down a free carers' ticket so it isn't as if he is money grubbing.

    And why should people with disabilities have to sit in reserved sections? The club can't tell all female supporters in sit in reserved sections - that happens in Muslim countries. The club can't tell all people over 55 to sit in reserved sections - or all black people ...

    Families & friends should sit together. Derby County is showing that it does not reward loyalty - 40 years a season ticket holder - he has stuck to the club through bad times.”

  • Profile image for Red_Devil

    by Red_Devil

    Friday, March 01 2013, 9:47PM

    “And the name of the supporter in question is Connor Salmon...being that disabled infront of goal just isnt cricket”

  • Profile image for BlacknWhite

    by BlacknWhite

    Friday, March 01 2013, 8:41PM

    “knawry-inbred,

    you really are a 1st class ****hole aren't you eh?

    You've been a quiet little mouse all season, won 2 games against **** opposition and now spouting your verbal diarrhea all over the place.

    Run along, there's a good boy, we're talking grown up talk at the moment.”

  • Profile image for knawrybred

    by knawrybred

    Friday, March 01 2013, 8:07PM

    “Sorry I thought there were 21000 with special needs, they're therapy is to visit pride-less once a fortnight to watch average football run by an unimaginative manager. 1-3 at best if you are really lucky, Murray will destroy you tonight!”

  • Profile image for Monsieur_Lupo

    by Monsieur_Lupo

    Friday, March 01 2013, 4:56PM

    “Nobody seems to be considering a more logistical element - what would happen in the event of a need to evacuate the stadium quickly?

    Arguments these days seem to be solely focussd on finances, it is my right, "It's not fair...". Clearly, if there was a need to empty the stadium quickly, this gentleman would need assistance and would no tbe the fastest on his feet. This may even endanger others too. Sometimes things we don't like are just plain necessary.”

  • Profile image for bogwashram

    by bogwashram

    Friday, March 01 2013, 4:16PM

    “Yes they upgraded his seat, but either move to a disabled section to get the benefits associated, or if price is the problem, move to the South Stand where there are cheaper season tickets. From the fact that this guy went to the local paper , I am guessing this is not by principal but by price and seat position, as the comments of you being a magistrate and the 'look sad for the camera' picture show.

    DET can stop printing every story of someone outraged by the price increase/some convoluted story of someone being screwed over for ticket pricing.

    And before anyone replies about me being anti-disabled or anything as ludicrous as that, I have said before, my cousin takes his autistic kid to football matches and knows it is the highlight of his week. The price hike would be annoying, but he knows he would pay anything to know that was the highlight of the week. So: Mr Cooke, there are options available other than bleeting in the local press, you just arent taking them.”

  • Profile image for derwentx

    by derwentx

    Friday, March 01 2013, 2:59PM

    “It sounds like dad has been going to games for years so, after he decided to invite his disabled son, why should he then get his ticket for nothing? If the carer would not normally attend games, or had no interest in football, I could understand it. I am not against the lad himself getting a concession but not dad, and to be fair, it doesn't sound like dad has asked for the carers free ticket, just the discount for his son.”

  • Profile image for rubiram08

    by rubiram08

    Friday, March 01 2013, 1:12PM

    “Dianae. There has to be equality for all and certainly not discriminate against disabled people, although I would suggest from your comments that you would happily see an abled body person discriminated against. I agree with other comments that the club should allow the disabled person and the carer to sit where they want but still get the carer ticket free, but the paying person disabled or not should pay the going rate for that ticket. I've got multiple breaks to my leg and am temporarily disabled. Derby county have accommodated me in allowing me and my family to move our season ticket for remaining games so I can go. Should I get a discount because of this? No of course I shouldn't. Get real if you want to go pay the price or don't bother.”

  • Profile image for rickyd

    by rickyd

    Friday, March 01 2013, 12:09PM

    “With the new pricing structure surely ambulant disabled and free carer should be able to sit in any seat within that price structure. Not going to happen though ,you still only get free carer if sitting on front 2 rows. They then bang on about treating all disabled fans the same so where then do the ambulant away fans sit ,can they sit anywhere in the pride park away end. When we go away we get to sit in any seat and get the free carer .
    Come on Derby do the right thing let the ambulant disabled and carer get the opportunity to sit where they want and also get the free carer, after all the carer is there to help the disabled supporter access the match, they may not even like football.”

  • Profile image for Abbotsram

    by Abbotsram

    Friday, March 01 2013, 9:59AM

    “As the husband of a wheelchair user I agree with Newcastle Ram's comments.However can you imagine the furore if the stadium said that children had to sit in a designated area and those over 65 [especially them] had to do the same.”

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