Severn Trent to consult customers on future water bills
WATER giant Severn Trent is to launch a consultation with customers on how much they would be prepared to pay in the future.
The firm, which supplies the majority of homes and businesses in Derbyshire, is currently formulating its business plan for 2015 to 2020.
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Dr Tony Ballance, Severn Trent Water’s director of strategy and regulation
The plan will affect the amount customers will pay and what kind of service they will receive.
Dr Tony Ballance, Severn Trent Water’s director of strategy and regulation, said: “Severn Trent customers have the lowest average bills in England and Wales, and we’d like to keep it that way.
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“However, there are lots of challenges ahead such as climate change - particularly as the Environment Agency reported last week that 2012 was the wettest, and yet driest, year on record.
“So, this means we need to continue to invest to make sure we have enough water for the future and equally that our sewer pipes can cope with increasing rainfall.
“But while we’re shaping our plan, customers can play their part and get involved.
“So, whether they believe reducing leakage should be a priority or preventing sewer flooding should be top of the list, or actually none of that matters as long as they continue to have the lowest bills, then we want to hear from them.”
The firm is urging customers to register their interest before the consultation period starts next month.
To sign up to take part in the research visit www.stwater.co.uk/getinvolved.




12 Comments
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by Http_404
Thursday, March 14 2013, 9:51AM
“"as most of the funding can be obtained from the Government"
and they get it from?
thats right, changing the way the water companies have to operate
You will pay one way or another
Are you aware of AMP5?”
by Http_404
Thursday, March 14 2013, 9:51AM
“"as most of the funding can be obtained from the Government"
and they get it from?
thats right, changing the way the water companies have to operate
You will pay one way or another
Are you aware of AMP5?”
by smshogun
Tuesday, March 12 2013, 10:11AM
“As I do subscribe to several engineering publications, and actually read them, it shows something different as most of the funding can be obtained from the Government and the EU, the remainder would be provided by the rest of the water companies. When you break down the remainder and divide it by the other water companies it becomes insignificant as it can all be written off against tax.
In reality this figure you show is more about scaremongering than fact, and has proven to be so by all the experts as this uses such words as "could cost" when in reality it relies on a network of piped systems instead of the other various alternatives which exist.”
by Http_404
Tuesday, March 12 2013, 7:52AM
“Shmosgjn
Try £15billion
Just one of many articles I could link to, anything more technical required a subscription to engineering periodicals
http://tinyurl.com/cc9srye”
by smshogun
Tuesday, March 12 2013, 1:35AM
“HTTP: what a stupid statement to make, can you substantiate this outlandish claim that bills will quadruple? doubtful.
Infrastructure improvements come in many forms and over many years, often with initial funding from a variety of sources as well as capital investment from the company/companies concerned. Many are structured to give a return after the first phase/phases are completed and bring in income almost immediately.”
by Http_404
Monday, March 11 2013, 8:38PM
“Smhogun
Where would the BILLIONS needed to construct all this new infrastructure come from initially?
People's water bills, so I assume you will be completing the survey to say you are happy for your bill to be quadrupled or more?
Snow_Leapord
Like all utility companies, gas electricity or water, investment and maintenance of infrastructure is heavily regulated and the companies are obliged to a minimum level of investment per annum, investment plans are submitted in 5 year cycles, the latest regulatory period for water started last year/this year (for electricity it is next year) fail to spend this money and they are heavily fined”
by smshogun
Monday, March 11 2013, 7:01PM
“They should be investing in the failing infrastructure as this is dilapidated and unfit for use in many parts of the region; and they should invest heavily in water storage facilities so we have a system more akin to other continental systems as they never seem to be short of water. Take a look at Spain for example, much less rainfall than us, but they never have the taps running dry, and they can water their numerous parks and golf courses twice daily.
We also have to invest in a water grid similar to the national grids for gas and electricity, by doing this we can sell surplus water to other suppliers, particularly those down south where overpopulation has created such a demand that it can't be filled. By having such storage capacity we could sell water and the profits can be used to reduce customers bills for Severn Trent customers and still make excellent profits for the company, its a win-win situation.
Unfortunately it won't happen because Severn Trent don't have the foresight to make such an investment in water storage and a grid to connect it to other potential customers, but financially it works, and I feel sure many customers would welcome such an initiative to reduce their bills and have water all year round.”
by janine2011
Monday, March 11 2013, 1:45PM
“This should prove interesting if Severn Trent are asking how much we WANT to pay as opposed to how much we HAVE to pay. If that is the case I only want to pay £24 for the year instead of £24 a month.”
by HateTheGame
Monday, March 11 2013, 1:13PM
“"particularly as the Environment Agency reported last week that 2012 was the wettest, and yet driest, year on record" - ?”
by Tamas
Monday, March 11 2013, 1:08PM
“There should be NO PROFIT in water!”