“I was given another number to ring which I refused to use and asked the switchboard to put me through to the relevent department. The point of these 0333 numbers is the businesses using them collect revenue from each call, to hear it costing in excess of £3 per call does not surprise me”

“I have used this service and it is expensive to call for advice or to find out why your bin has not been collected. I have one Itemised call to report fly-tipping, Cost 85pence, A nother for a Council Tax enquiry cost me £3.25.

I would imagine it is the contractors who are taking the lion's share of these costs.”

“Thank God it's all sorted. Everybody's got back onto FaceBook no doubt”

“I think it is going to far - cutting someones head off just because a computer does'nt work is dispicable”

“I bet you will still be able to get through if you would like to pay a bill!”

“My daughter has called me. She works in the Council House and says dozens of staff are sitting around doing nothing as they have no computers whatsover. It's all due to some private company that supplies their computer systems.
Heads need to roll somewhere I reckon.”

“this is what happens when you put all your eggs in one basket/ all your services on one cable”