What use is modern Post Office if it's inaccessible?
I RECENTLY took part in the Post Office consultation exercise about relocating Victoria Street Post Office to Babington Lane.
I objected to the proposed site as Babington Lane is a steep street with a narrow, cambered pavement – lethal in icy weather – and with two bus stops, resulting in congestion. I said that many elderly and less mobile customers would find it difficult to access it. I am horrified by the tone of the reply. This completely ignores the point that customers won't be able to get to the modern fully-equipped post office because they have had a heart attack or broken leg on the way there. I am told I should take up the issues with Derby City Council or Arriva buses. The Post Office only has to provide safe access into and within the premises.
Surely the Post Office should be talking to the council and the bus company about the approach access before it decides on a site which is on a hill? What about considering empty premises in Victoria Street which are not on a hill and has wide pavements?
We may have a new state-of-the-art Post Office and no customers.